Shipping policy

Shipping Policy

Processing Time

Orders are processed within 1–3 business days.

Delivery Times

Estimated delivery times:

• United States: 5–10 business days
• Canada: 7–14 business days
• Europe: 7–14 business days
• Australia & New Zealand: 7–14 business days
• Rest of World: 10–20 business days

Delivery times are estimates and may vary.

Tracking

Once your order ships, you will receive a tracking number via email.

Customs & Duties

International customers may be responsible for customs fees, duties, or taxes imposed by their local government.

Lost Packages

If your package appears lost, contact us at Officialxtrastore@gmail.com and we will help investigate.